“We strive to be our customers’ most trusted provider whilst operating profitably.”
OUR QUALITY OBJECTIVES
It is the policy of OEL Group to manufacture and supply products that are fit for purpose and consistent with customer specified requirements by an active and co-ordinated programme of defect prevention and quality improvement using the relevant quality standards.
Procedures and improvements are cascaded throughout the Group to ensure the same level of service is available on a global scale.
Quality has always formed the cornerstone of our company policies and procedures. In 1986 Osborne Engineering Limited were one of the very first engineering companies in the UK to achieve ISO 9000 certification. In 2009 OEL Group successfully made the transition to ISO 9001:2008 certified by a reputable UKAS accredited third party. Followed by a successful transition to ISO9001:2015 In June 2018.
Quality objectives are integral to our business objectives and are cascaded down through all levels of the organisation. Daily production meetings allow us to identify any issues early on in the manufacture process and provide any updates to our customers without delay. Our dedicated business support teams remain in contact with our customers and continuously monitor orders to give our customers confidence and build a rapport with the people who matter to us most.
We pride ourselves in carrying out 100% inspection prior to dispatch to ensure that any goods shipped to customers meets both specification and expectation. Custom test plans and procedures can be incorporated to meet the most exacting of standards.